Dear Customers,

As a part of product lifecycle management, we have planned to upgrade our servers from Windows Server 2012 to Windows Server 2019. Upgrading to Windows Server 2019 can be done in-place on the server and does not require any additional changes in server or there will be no change or update on pre-installed application.

As per the IT standard, the upgrade path will be Windows Server 2012 -> Windows Server 2016 -> Windows Server 2019 and it requires 1-2 hours downtime per upgrade.  There will be two phases of server upgrade:

Phase 1: Upgrade Windows Server 2012 to Windows Server 2016

Phase 2: Upgrade Windows Server 2016 to Windows Server 2019

Phase 1 Schedule

  • DEV1.zenfusion.uk on Friday 6th September at 2 AM GMT
  • Lucee1 Server on Saturday 7th September at 2 AM GMT
  • Lucee1-SQL on Sunday 8th September at 2 AM GMT

Phase 2 Schedule

  • DEV1.zenfusion.uk on Friday 13th September at 2 AM GMT
  • Lucee1 Server on Saturday 14th September at 2 AM GMT
  • Lucee1-SQL on Sunday 15th September at 2 AM GMT

The server snapshot will be taken prior initiate the upgrade process so that we can quickly revert to a known-good configuration in the event of any issue during upgrade.

 

If you have any concern, you may write us on support@zenmsp.uk.

Thanks,

ZEN Managed Service



Thursday, September 5, 2019





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